Terms & Conditions

Terms & Conditions for Original DogTags

1. Introduction

Welcome to Original DogTags! These terms and conditions govern the use of our website and all orders placed through it. By using our website and services, you agree to the following terms. Please read them carefully before making a purchase.

2. Definitions

We: ANDREW'S E-STORE on Original DogTags, a company registered in Ireland.

"Customer": Any individual or business placing an order through our website.

"Products": Custom dog tags and related products offered for sale on our website.

"Website": www.original-dogtags.com/ie

3. Product Information

We strive to ensure that all product descriptions and prices are accurate. However, we cannot guarantee that all information is error-free. If a product is incorrectly priced or described, we reserve the right to cancel or modify the order.

4. Prices and Payment

• All prices are in EUR (Euros) unless otherwise specified.

• Prices are subject to change at any time, but changes will not affect orders that have already been confirmed.

• We accept payments via credit/debit cards and PayPal.

• Orders are processed securely through our payment gateway.

  5. Shipping and Delivery
  
  We offer worldwide delivery, with a focus on the Republic of Ireland and the EU.
  
  Dispatch Time: Most orders are dispatched within 2 business days.
  
  Delivery Time: Standard delivery to Ireland typically takes 2-3 business days. For international orders, delivery may take up to 8-14 business days depending on the destination.
  
  Shipping Costs: Shipping costs are calculated at checkout, based on the delivery address.
  
  Customs & Duties: Customers outside the EU may be subject to customs duties or taxes, which are the responsibility of the customer.

  6. Returns and Exchanges

• Standard Returns: You can return products within 14 days of receiving your order for a full refund or exchange, provided they are in original, unused condition.

• Custom Products: Due to their personalized nature, customized dog tags cannot be returned or exchanged unless defective or damaged upon arrival.

• Return Shipping: Customers are responsible for the cost of returning items unless the item is faulty or incorrect.

• Refunds: Refunds will be processed to the original payment method within 14 days of receiving the returned item.

  
  

7. Intellectual Property

• All content on this website, including product designs, logos, images, and text, is protected by copyright and intellectual property laws.

• You may not use, reproduce, or distribute any content from this site without our explicit written consent.

  8. Limitation of Liability

• We are not responsible for any damages, losses, or costs arising from the use of this website, including but not limited to direct, indirect, incidental, or consequential damages.

• We do not guarantee that the website will always be available or error-free. We may suspend or withdraw the service at any time without prior notice.

9. Amendments to Terms

We reserve the right to update or change these terms and conditions at any time. Any amendments will be posted on this page, and the changes will take effect immediately upon publication.

10. Governing Law and Dispute Resolution

• These terms and conditions are governed by the laws of Ireland.

• Any disputes arising from the use of this website or these terms will be resolved by the Irish courts.

• If you are a consumer, you may be entitled to alternative dispute resolution (ADR) through the European Consumer Centre.

  11. Privacy and Data Protection

  We take your privacy seriously. By using our website and placing an order, you consent to the collection, use, and storage of your personal data as described in our Privacy Policy. We comply with the General Data Protection Regulation (GDPR).

  12. Contact Information
  
  If you have any questions or concerns about these terms and conditions, please contact us at:
  
  Original DogTags
  Email: sales@original-dogtags.com